"The hotel cultural ambassador Rose, provided an amazing milk tea ceremony and song."
Jeffrey from Canada
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"The oxygen room is a lovely amenity to have, we even saw some Chinese guests having their afternoon tea inside the room."
Rin from Singapore
"The hotel had free folk costumes to borrow."
Jeffrey from Canada
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Shangri-La Resort Shangri-La offers 5-star luxury accommodations with state-of-the-art facilities, including an indoor pool, gym, billiards, and table tennis. Guests enjoy thoughtful amenities like 24-hour room service and premium bedding across its 228 individually furnished rooms.
Rooms & Amenities
All 228 rooms at Shangri-La Resort are equipped with premium bedding, pillow menus, and laptop-friendly workspaces. Each room features a private bathroom with shower facilities and designer toiletries, along with modern conveniences such as free Wi-Fi and minibars.
Dining Options
Dining options at the resort include three onsite restaurants that serve international buffet and authentic Chinese cuisine, with garden views available. Guests can also indulge in meals featuring local delicacies.
Leisure & Activities
Recreational facilities at Shangri-La include a fitness center, billiards, table tennis, and a spa offering various treatments. The resort is also in proximity to three UNESCO World Heritage Sites, enhancing guests' exploration opportunities.
Services & Safety Features
Shangri-La Resort provides complimentary wireless internet access and concierge services for guest convenience. It is also equipped with safety features such as a smoke detector, security system, and a first aid kit.
Must-do experiences
Visit the breathtaking Songzanlin Monastery for stunning views.
Savor the local yak meat dumplings atร้านอาหารชูชิโอ.
Explore the vibrant Shangri-La Old Town for unique crafts.
Don't miss the tranquil Baijie Lake for a peaceful escape.
Join a Tibetan cultural show to experience local traditions.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Suite--Enjoy The Mountain Scenery Of the Plateau The Afterglow Of the Sunset
3 persons
86 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Mountain View King(Enjoy The Charming Plateau Mountain Scenery Full View)
2 persons
45 m²
1 King-size bed
Shower
Heating
room details
Deluxe Panoramic Room Twin--Overlooking Songzanlin Temple Admiring The Beautiful Scenery Of The City
2 persons
45 m²
2 Single beds
Shower
Heating
room details
Deluxe Mountain View Twin(Enjoy The Charming Plateau Mountain Scenery Full View)
2 persons
45 m²
2 Single beds
Shower
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Billiard tables
Sports trainer
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Shangri-La Resort Shangri-La offers an inviting selection of dining experiences, where traditional and modern influences merge to create unforgettable meals. Guests can immerse themselves in rich Asian flavors or enjoy a variety of cuisines in warm, family-friendly settings.
Ani's kitchen
Asian
Ambiance
Traditional setting perfect for family gatherings or intimate dinners.
Key Offerings
Dine on authentic Asian dishes for breakfast, lunch, and dinner. Known for its vibrant flavors and welcoming atmosphere, it's a go-to spot for those seeking comfort food with a local touch.
Reservation
Recommended
Open for breakfast, lunch, and dinner. Hours vary by day: Monday to Saturday from 12:00 - 14:00 and 17:30 - 21:00.
A family-friendly environment that seamlessly blends traditional and modern elements, creating a cozy yet elegant dining experience.
Key Offerings
Indulge in a diverse menu featuring Sichuan-style hotpot, fresh seafood, and grilled delicacies. Special offerings include Halal and vegetarian options, as well as a delightful selection for brunch and high tea.
Reservation
Recommended
Open for breakfast, brunch, lunch, and dinner, including high tea. Monday to Saturday from 11:00 - 14:00 and 17:30 - 21:00, and Sunday from 11:00 - 14:00 and 17:30 - 21:00.
A stunning natural rock formation offering incredible views and photo opportunities, just a short stroll from the resort.
DiQing ZangZu ZiZhiZhou WenHua BoLan ZhongXin
5 minutes walking
This cultural exhibition center showcases the rich heritage of the Tibetan people through art, crafts, and performances.
Zhongdian Central Market
10 minutes walking
A bustling local market where guests can experience authentic Tibetan culture and shop for handmade goods and fresh produce.
Dukezong Ancient Town
25 minutes walking
A historic Tibetan town featuring traditional architecture, shops, and eateries amid a rich cultural backdrop.
Hiking at Natural Bridge
10 minutes walking
Thrill-seekers can hike the nearby trails for spectacular views, with routes suited for various skill levels.
Yoga Retreats
15 minutes driving
Relaxation seekers can enjoy yoga sessions offered at local studios or serene outdoor locations around Shangri-La.
Kailash
13 minutes walking
A warm atmosphere with local Tibetan specialties, perfect for an authentic dining experience. Reservations recommended.
Helen's Pizza Ristorante
17 minutes walking
Casual dining with an array of international dishes and signature pizzas. Ideal for families seeking familiar cuisine.
Diqing Nationalities Culture Square Theater
10 minutes walking
A vibrant venue showcasing traditional Tibetan performances and cultural events, suitable for all ages.
Raven
10 minutes walking
A lively bar offering local brews and occasional live music, making it a perfect spot for a night out.
Getting around
City Centre
Shangri-La9 min
·
700 m
Airports
Diqing Shangri-La Airport (DIG)10 min
·
6.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.0
9.0/10 based on 36 reviews
Scott
United Kingdom,
January
2025
9.6/10
I had a fantastic stay at this hotel, which offered luxurious accommodations and breathtaking views of the surrounding mountains. The rooms were beautifully decorated and comfortable, perfect for unwinding after a day of exploring. The staff went above and beyond to assist us during a medical emergency, showing exceptional empathy and professionalism. However, I did have some trouble with the AC in my room, which required opening the windows to cool down. Overall, it was a remarkable experience, though improvements in room control could enhance it even further.
Rooms
9.0
The rooms were beautifully appointed and comfortable, featuring stunning views. However, I struggled with the air conditioning controls.
Service
10.0
The service was outstanding, especially during a medical incident when staff made sure we received help at the nearby hospital.
Location
10.0
The hotel is situated under the mountains, providing a serene atmosphere and spectacular views.
Dining
9.0
The hot pot dinner was a highlight with individual pots and customizable soup bases. Breakfast was equally delicious and diverse.
Facilities
10.0
The hotel features a fantastic pool and a lovely spa area to relax in after a day of hiking.
Isabella
United Kingdom,
December
2024
8.2/10
I had a wonderful stay at this hotel, which offered a luxurious atmosphere with beautiful decor. The location is perfect, being just a short walk from the Old Town. The breakfast was delightful, and the staff were generally attentive, although there were some shortcomings in service efficiency. Overall, it's a great value for money considering the amenities and room quality.
Rooms
9.0
The rooms were beautifully themed, cosy, and comfortable, offering a great view of the surrounding area.
Service
7.0
While most staff were friendly and helpful, there were instances of miscommunication and service delays that affected my overall experience.
Location
9.0
The hotel is in a great location, just a 10-15 minute walk to the Old Town and close to shops.
Dining
8.0
Breakfast had a decent spread, and the hot pot dinner was exceptional with options for varying spice levels.
Facilities
8.0
The hotel facilities, including bike rentals and a swimming pool, added a nice touch to the stay.
John
United Kingdom,
December
2024
6.6/10
Our stay at the Shangri-La hotel was an absolute delight! The location allowed us to enjoy beautiful views and easy access to the town. The rooms were luxurious and comfortable, making our experience even better. The dining experience was exceptional with delicious food, although we hoped for a little more recognition for our special celebration. The service was outstanding, especially during a medical emergency, but the price can be on the higher side compared to local options. Overall, a memorable and top-notch stay.
Rooms
The rooms were beautifully appointed with stunning views and very comfortable beds, providing a perfect sanctuary after exploring. Rating: 10
Service
The staff went above and beyond, especially during a medical situation. However, there could be some improvements in training for certain aspects. Rating: 9
Location
The hotel is conveniently located just a short walk or cab ride from the Old Town, nestled under the mountains, offering breathtaking views. Rating: 10
Dining
Dining at the hotel was a highlight, particularly the hot pot dinner which allowed for a customized experience. Rating: 9
Facilities
The hotel offers great amenities like bike rentals and a lovely swimming pool, adding to the luxurious atmosphere. Rating: 9
Christopher
United Kingdom,
October
2024
8.2/10
I had a pleasant stay at the hotel overall, with great room amenities and attentive service that made my experience enjoyable. However, the breakfast offerings were a bit limited for a hotel of this caliber, and some dining options didn't quite meet my expectations. The location was also very convenient, allowing easy access to nearby attractions. Still, the facilities were well-kept and offered a nice respite from the cold.
Rooms
9.0
The room was well-maintained, featuring a humidifier and a kettle for warm drinks, which provided excellent comfort amidst the winter's chill.
Service
8.0
Service at the hotel was impressive, especially the dining staff who went the extra mile to ensure our needs were met.
Location
9.0
The hotel's location was fantastic, situated conveniently behind a local shopping street and within walking distance of the old town.
Dining
6.0
While there were some international options at breakfast, the selection felt a bit underwhelming for a five-star establishment.
Facilities
9.0
The hotel facilities were excellent, offering an oxygen room that was particularly welcoming during the cold spell.
Louise
United Kingdom,
October
2024
7.8/10
I had mixed feelings about my stay. The hotel is a warm oasis with modern furnishings and spacious rooms that offer stunning city views. However, the dining experience during lunch left much to be desired, and the service with billing was slightly lacking. Overall, it's a nice place but could improve in certain areas.
Rooms
9.0
The rooms were spacious and beautifully decorated, offering fantastic views of the city.
Service
7.0
While the service was generally good, I felt some staff members needed better training, especially regarding billing accuracy.
Location
10.0
The hotel is in a great spot, just a stone's throw from the city center, making it convenient for exploring.
Dining
5.0
The dining experience was disappointing, especially the Set B Western Bento that didn't match my expectations.
Facilities
8.0
The lobby area was comfortable and inviting, making it a pleasant place to relax.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Shangri-La Resort Shangri-La serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
333
Former name
hylandia by shangri la
FAQs
About Shangri-La Resort Shangri-La
What are the check-in and check-out times at Shangri-La Resort Shangri-La?
Check-in time is from 14:00 and check-out time is by 12:00.
Is parking available at Shangri-La Resort Shangri-La?
Public parking is available on-site free of charge, and no reservation is needed.
What are some highlights of the amenities at Shangri-La Resort Shangri-La?
The hotel features a swimming pool, gym, spa & wellness center, indoor smoking-free environment, and multiple dining options.
Which restaurants can guests dine at within Shangri-La Resort Shangri-La?
Guests can enjoy international buffet and Sichuan Style Hotpot at the hotel's on-site restaurants.
What is the distance between Shangri-La Resort Shangri-La and Ganden Sumtseling Monastery?
Ganden Sumtseling Monastery is a 12-minute walk from the resort.
How far is Shangri-La Resort Shangri-La from Dukezong Ancient Town?
The hotel is located a 10-minute walk from Dukezong Ancient Town.
What transportation options are available from Shangri-La Resort Shangri-La to the airport?
The resort offers a free roundtrip airport shuttle service available upon request, and the airport is approximately 5 km away.
What amenities are included in the rooms at Shangri-La Resort Shangri-La?
Rooms are equipped with air conditioning, flat-screen TVs, minibars, and private bathrooms with free toiletries.
Does Shangri-La Resort Shangri-La provide services for children?
The hotel offers babysitting/child services and children's buffet options.
What language do staff members at Shangri-La Resort Shangri-La speak?
Staff members primarily speak English and Mandarin.
What recreational activities are available at Shangri-La Resort Shangri-La?
Guests can enjoy billiards, table tennis, cycling, and themed dinner nights.
What is the nearest landmark to Shangri-La Resort Shangri-La?
The famous Tiger Leaping Gorge is one of the three UNESCO World Heritage Sites located nearby.