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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

No 1 Chicika Street Jiantang Town, Shangri-La, China
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Double Room
Max:
2 persons
465 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Executive Twin Room
Max:
3 persons
465 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Heating
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Executive King Suite
Max:
3 persons
930 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Shangri-La2300 ft
Airports
Diqing Shangri-La (DIG) 3.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Cycling
  • Pool tables
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room computer
  • HBO available
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No 1 Chicika Street Jiantang Town, Shangri-La, China
Map view
No 1 Chicika Street Jiantang Town, Shangri-La, China
Nearby
DiQing ZangZu ZiZhiZhou WenHua BoLan ZhongXin
1400 ft
Restaurants
Kailash
3500 ft
19 Beimen Ji; 北门街19号
Helen's Pizza Ristorante
4400 ft
Dawa Road

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
9.0
Location
9.5
Service
8.0
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
9.0
9.0/10 based on 21 reviews
Scott
United Kingdom, January  2025
9.6/10

I had a fantastic stay at this hotel, which offered luxurious accommodations and breathtaking views of the surrounding mountains. The rooms were beautifully decorated and comfortable, perfect for unwinding after a day of exploring. The staff went above and beyond to assist us during a medical emergency, showing exceptional empathy and professionalism. However, I did have some trouble with the AC in my room, which required opening the windows to cool down. Overall, it was a remarkable experience, though improvements in room control could enhance it even further.

Rooms
9.0
The rooms were beautifully appointed and comfortable, featuring stunning views. However, I struggled with the air conditioning controls.
Service
10.0
The service was outstanding, especially during a medical incident when staff made sure we received help at the nearby hospital.
Location
10.0
The hotel is situated under the mountains, providing a serene atmosphere and spectacular views.
Dining
9.0
The hot pot dinner was a highlight with individual pots and customizable soup bases. Breakfast was equally delicious and diverse.
Facilities
10.0
The hotel features a fantastic pool and a lovely spa area to relax in after a day of hiking.
Isabella
United Kingdom, December  2024
8.2/10

I had a wonderful stay at this hotel, which offered a luxurious atmosphere with beautiful décor. The location is perfect, being just a short walk from the Old Town. The breakfast was delightful, and the staff were generally attentive, although there were some shortcomings in service efficiency. Overall, it’s a great value for money considering the amenities and room quality.

Rooms
9.0
The rooms were beautifully themed, cosy, and comfortable, offering a great view of the surrounding area.
Service
7.0
While most staff were friendly and helpful, there were instances of miscommunication and service delays that affected my overall experience.
Location
9.0
The hotel is in a great location, just a 10-15 minute walk to the Old Town and close to shops.
Dining
8.0
Breakfast had a decent spread, and the hot pot dinner was exceptional with options for varying spice levels.
Facilities
8.0
The hotel facilities, including bike rentals and a swimming pool, added a nice touch to the stay.
John
United Kingdom, December  2024
6.6/10

Our stay at the Shangri-La hotel was an absolute delight! The location allowed us to enjoy beautiful views and easy access to the town. The rooms were luxurious and comfortable, making our experience even better. The dining experience was exceptional with delicious food, although we hoped for a little more recognition for our special celebration. The service was outstanding, especially during a medical emergency, but the price can be on the higher side compared to local options. Overall, a memorable and top-notch stay.

Rooms
The rooms were beautifully appointed with stunning views and very comfortable beds, providing a perfect sanctuary after exploring. Rating: 10
Service
The staff went above and beyond, especially during a medical situation. However, there could be some improvements in training for certain aspects. Rating: 9
Location
The hotel is conveniently located just a short walk or cab ride from the Old Town, nestled under the mountains, offering breathtaking views. Rating: 10
Dining
Dining at the hotel was a highlight, particularly the hot pot dinner which allowed for a customized experience. Rating: 9
Facilities
The hotel offers great amenities like bike rentals and a lovely swimming pool, adding to the luxurious atmosphere. Rating: 9
Christopher
United Kingdom, October  2024
8.2/10

I had a pleasant stay at the hotel overall, with great room amenities and attentive service that made my experience enjoyable. However, the breakfast offerings were a bit limited for a hotel of this caliber, and some dining options didn’t quite meet my expectations. The location was also very convenient, allowing easy access to nearby attractions. Still, the facilities were well-kept and offered a nice respite from the cold.

Rooms
9.0
The room was well-maintained, featuring a humidifier and a kettle for warm drinks, which provided excellent comfort amidst the winter's chill.
Service
8.0
Service at the hotel was impressive, especially the dining staff who went the extra mile to ensure our needs were met.
Location
9.0
The hotel's location was fantastic, situated conveniently behind a local shopping street and within walking distance of the old town.
Dining
6.0
While there were some international options at breakfast, the selection felt a bit underwhelming for a five-star establishment.
Facilities
9.0
The hotel facilities were excellent, offering an oxygen room that was particularly welcoming during the cold spell.
Louise
United Kingdom, October  2024
7.8/10

I had mixed feelings about my stay. The hotel is a warm oasis with modern furnishings and spacious rooms that offer stunning city views. However, the dining experience during lunch left much to be desired, and the service with billing was slightly lacking. Overall, it's a nice place but could improve in certain areas.

Rooms
9.0
The rooms were spacious and beautifully decorated, offering fantastic views of the city.
Service
7.0
While the service was generally good, I felt some staff members needed better training, especially regarding billing accuracy.
Location
10.0
The hotel is in a great spot, just a stone's throw from the city center, making it convenient for exploring.
Dining
5.0
The dining experience was disappointing, especially the Set B Western Bento that didn’t match my expectations.
Facilities
8.0
The lobby area was comfortable and inviting, making it a pleasant place to relax.
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24Apr2025Select date
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Rooms and Guests2 Guests, 1 Room